When will I receive my order?
Please allow up to 3 weeks for your order to be fulfilled from the brands warehouse. After your order is fulfilled, you will receive an email confirmation with your tracking information.
If you have purchased from multiple brands in one order, items will be shipped seperately.
Do you ship goods Internationally?
We only ship domestically at this time. Not including Puerto Rico, Hawaii or Alaska.
Can I pay extra for Expedited shipping?
We do not offer expedited shipping at this time.
What happens if I need to update my shipping address?
Any updates on your order will need to be communicated with our Customer Care Team as soon as possible. Requests made after 24 hours from the time your order was placed may not be approved for adjustments as fufillement times vary.
Do I have to pay shipping on both orders if I make two+ separate purchases?
The brands warehouses cannot combine orders. Each order is fulfilled and shipped separately - shipping costs will apply.
I only have a PO Box, can you still ship to me?
We cannot ship to a PO Box at this time.
My order was marked delivered, however I did not receive it?
Shoot us an email! We will file a claim for your lost package and keep you posted. Please note, this process can take up to 10 business days.
If the claim results confirm that your package has been successfully delivered, we are not liable for a replacement or refund. We encourage you to reach out to the carrier directly if you're still experiencing issues. If your package is deemed lost, we will happily offer a replacement or refund.